Ok so here's something I thought was cool and pertinent, Philips' Human Centered Solutions group has this website that very briefly outlines what they do, which happens to be exactly the same thing we're doing in most of our classes this year. Check out their services page for just a selection of things we've already done, with a few examples of how they've done it. woo. They even do Competitive Landscape Analysis, damn, if only I had tons of money I could just make them do this project with me.
Anyways, overall not a very helpful site for us, since it goes into no detail about how they do these things, but it is a nice little listing of what tools Philips uses to come up with such great products for themselves and other companies.